Privacy Policy for calithenvora.com

Learn more about how we collect and safeguard your information.

Our Privacy Commitment Guide

At calithenvora.com, we recognise the importance of protecting your privacy and being clear about the data we handle. This policy explains our approach to collecting, storing, and using your personal and non-personal information.

We are committed to transparency and aim to empower users with control over their data. Our practices follow Australian Privacy Principles, ensuring your personal details are treated with care and compliance.

Information We Collect

We collect personal details directly from you and automatically through your use of our website and services. The type and amount of data depends on your level of interaction.

Directly Provided Information

  • Your email address when you subscribe to updates.
  • Information you submit when contacting us for support.
  • Content you share through our contact forms.
  • Feedback given via surveys or questionnaires.
  • Relevant details in correspondence with our team.

Automatically Collected Data

  • IP addresses assigned to your browsing session.
  • Device type and browser details for access logs.
  • Date and time you access our site or services.
  • Interaction details such as pages visited or clicks.
  • Cookies for session management and analytics.

How We Use Your Data

Collected data is used to support operations, improve services, and communicate essential updates. We ensure use aligns with your preferences and legal requirements.

  • To provide requested services and updates.
  • To process your enquiries or support requests.
  • To improve website functionality and navigation.
  • To send service-related notices with consent.
  • To understand trends via non-identifiable analytics.
  • To comply with Australian legislative obligations.
  • To address fraudulent use or security incidents.

Our Promise: We only use and share your information as stated here and will not sell your personal data for marketing purposes. We take privacy seriously and uphold regulatory requirements in Australia.

When We Share Information

Your data is shared strictly as needed with third-party service providers or for legal compliance. We outline these instances below and restrict use to valid business purposes only.

Trusted Third-Party Providers

We may work with carefully vetted partners who help deliver our website features, process requests, or facilitate analytics. These providers have privacy obligations consistent with our standards.

Legal Compliance Requirements

In limited situations, we may share data to comply with Australian law, court orders, or law enforcement requests.

Use of Anonymous Data

Statistical summaries are generated without identifying individual users to help enhance our services.

Your Rights and Choices

You have the right to request access, correction, deletion, or limitation of how your information is used. We respond to all privacy enquiries within required timelines under Australian law.

  • Request copies of your data we hold securely.
  • Ask us to update or correct inaccurate details.
  • Request deletion of your stored personal data.
  • Obtain your information in a usable format.
  • Object to certain uses of your personal data.
  • Limit the use of some information collected.

Please get in touch if you wish to exercise any rights or have privacy-related questions. We will respond promptly and within Australian legal requirements.

Securing Your Information

We implement both technical and organisational safeguards to protect your information against unauthorized access, misuse, and loss.

Technical Security Methods

  • Data encryption in transit and at rest.
  • Use of firewall and intrusion detection systems.
  • Regular vulnerability scans and updates.
  • Access controls with strong authentication.

Organisational Safeguards

  • Staff privacy and compliance training.
  • Limited access to sensitive data internally.
  • Routine security policy reviews and updates.
  • Clear reporting structures for privacy issues.

Data Retention Policy

We retain personal information as long as needed to fulfill outlined purposes or comply with Australian laws. Retention periods vary based on data category and context.

  • Stored for the active lifespan of your account.
  • Kept based on the purpose of your interactions.
  • Retained for customer support and records.
  • Held to meet tax and legal requirements.
  • Kept under your selected communication preferences.

We regularly review stored data and securely remove information when retention limits are met.

International Data Sharing

If your data must be shared outside Australia, we ensure suitable safeguards and contractual guarantees for privacy and security.

  • Due diligence of international service providers.
  • Use of approved standard contractual clauses.
  • Privacy commitments from overseas partners.
  • Data minimization principles in transfers.

Our Use of Cookies

Cookies support essential site features, analytics, and preferences. Details of cookie types and settings are available in our Cookie Policy.

Cookie Types and Details

  • Enable core website features for browsing.
  • Help us analyze and improve how you use our site.
  • Remember your settings and user preferences.
  • Support interactive content and forms.

You can manage or disable cookies at any time using browser settings—see our Cookie Policy for guidance.

Privacy Policy Updates

We update our privacy terms as needed to reflect operational, legal, or technology changes. Significant changes will be communicated where appropriate.

  • Website notice of revised policy.
  • Email alerts for significant changes to users.
  • Timely updates in user dashboard where relevant.
  • Highlighting the effective date of changes.

We recommend checking our policy regularly to stay informed about changes.

How to Contact Us

Reach out with privacy questions or requests regarding your data at calithenvora.com.

calithenvora

265 King Street, Newcastle, NSW 2300 Australia

Phone: +61-2-9348-6102

Email: content@calithenvora.com

This Privacy Policy was last updated October 29, 2025.

Effective from October 29, 2025.